Frequently Asked Questions
Everything you need to know about shopping at Dameklær på nett
What are your shipping times and costs?
We offer standard shipping which typically takes 3-5 business days. Shipping is free on all orders over $100, while a flat rate of $7.99 applies to smaller orders.
How can I return an item that doesn't fit?
We offer a 30-day return policy. You can register your return through our online portal to receive a prepaid shipping label. Items must be unworn and have original tags attached.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and 'Buy Now, Pay Later' options via Klarna.
How do I find the right size?
Each product page features a detailed size guide. We recommend measuring yourself and comparing your results to our chart, as sizing can vary slightly between different brands and styles.
Can I track my order once it has been shipped?
Yes, as soon as your order leaves our warehouse, you will receive a confirmation email containing a tracking number and a link to follow your package's journey.
Are the materials used in your clothing sustainable?
We are committed to ethical fashion. Many of our collections feature organic cotton, recycled polyester, and Tencel. Look for the 'Eco-Friendly' badge on individual product descriptions.